Classic ticket:
Neoprene suit and lifejacket
Helmet with lamp
Towels and lockers
Food buffet
Non-alcoholic beverages
Plus ticket:
Classic ticket inclusions
Abseiling
Bike
Entrance to Ruta Seca and the Hall of Peace.
Privilege ticket:
Unlimited time in the nature reserve
Personalized itinerary
Safety helmet with lamp
Lifejacket
Professional photographer
Drinks and snacks during the tour
Transportation
Photographs
Souvenirs
Tips
Swimwear
Water shoes
Cash for extra expenses.
Carretera Federal Libre Chetumal - Puerto Juarez Km 283.5, Ejido Sur, 77712, 77712 Playa del Carmen, Q.R.
Minimum age: - Classic: 4 years old
- Plus: 7 years old
- Privilege: 8 years old
Minors must be accompanied by an adult.
For safety, the entry of photographic or video cameras is not allowed during the expedition.
As we are an ecological reserve, we do not allow entry to the underground river with anything other than a swimsuit and prescription glasses.
Not recommended for pregnant women, however, if you are in the first months of pregnancy, you can participate by signing a responsive letter.
Not recommended for people with heart problems, or with walking disabilities, due to the nature of the tour.
Cancellations requested at least 24 hours before the date of your reservation, 100% refundable.
Cancellations requested within 24 hours prior to the date of your reservation or failure to show up at the designated pick-up time do not apply for refunds.