Xel-Ha
- Round trip
- Buffet breakfast at any of the restaurants (open from 9:30 a.m. to 11:30 a.m.) and walks through jungle trails.
- Buffet lunch at any of the restaurants (open from 11:30 a.m. to 5:30 p.m.)
- Unlimited soft drinks and domestic open bar.
- Activities: The Meliponary, Zip lines, Trepachanga, Snorkeling and Piedra de valor.
- Cenotes, caves and grottoes.
- Snorkeling equipment with free tube.
- Life jackets, bicycles, rest areas with lounge chairs, hammocks, individual and shared inflatable tires.
- Services: Restrooms, dressing rooms and free parking.
Xplor
- Round trip
- Unlimited snacks and drinks.
- Buffet style food
- Drinks during the tour.
- Activities: Underground Expedition, ATV's, Rafts, Zip lines, hammock, Swim in river of stalactites and cenote.
- Services: life jackets, rest areas, dressing rooms and lockers.
Xenses
- Round trip
- Feel Route and Doing Route.
- Incredible moments in visual games, optical illusions and fantastic scenarios.
- Services: Locker, toilets, showers and free parking.
Photos and souvenirs
Xel-Ha: Wheelchair rental
Swimming with Dolphins
Xenses: Food and drinks.
Printed proof of purchase.
Swimwear and towel
Extra change of clothes
Water shoes (mandatory for some activities in Xplor).
Chemical free insect repellent and sunscreen.
Extra money for personal expenses.
Please confirm your pick-up time with your sales agent or contact directly to our office.
*Please write in the comments of your reservation, the days you want to do each activity, considering that Xplor and Xenses don't open on Sundays*
Children under 12 years old with a height greater than 1.40 m, must present identification to prove their age.
It is not allowed to enter the parks with food or drinks.
Some activities (in Xplor and Xenses) are restricted for pregnant women, people with diabetes, epilepsy, asthma, hypertension, claustrophobia, diabetes, neck and back problems; with recent surgeries or any cardiac history.
All activities are subject to weather conditions.
Xplor
Minimum age: 5 years old
Minimum weight: 40kg (88lbs)
Maximum weight: 136 kg (300 lbs)
Only people over 18 years of age can drive.
Xenses
To enter the park alone, it is essential to be over 18 years old. Minors must be accompanied by an adult to enter.
For your safety, avoid using a selfie stick, cane or sports camera float in activities.
Zip lines: Minimum height: 1.40 m. Minimum weight: 40 kg.
Slide and Flight: Minimum height of 1.10 m. It is essential to know how to swim.
Cancellations requested at least 24 hours before the date of the first activity, 100% refundable.
Cancellations requested within 24 hours prior to the date of the first activity, having completed the first activity or not showing up at the designated pick-up time, do not apply for refunds.